Aveda Belle Isle Privacy Policy
Last Updated: October 28, 2025
Welcome to Aveda Belle Isle.
This Privacy Policy explains how Aveda Belle Isle (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at www.avedabelleisle.com, use our online booking through Vagaro, or engage with our salon services.
Your privacy reflects our commitment to care, and we take every measure to keep your information secure and transparent.
By using our website or services, you agree to the practices described below.
1. Information We Collect
Personal Information
-
Contact Details: Name, email address, and phone number when you book an appointment, contact us, or subscribe to updates.
-
Account Information: Vagaro account details and service history to manage appointments and preferences.
-
Payment Information: Processed securely through Vagaro or third-party processors. We do not store full credit-card numbers.
-
Client Records: Service history and stylist notes maintained in our secure Vagaro database to enhance your experience.
Non-Personal Information
-
Usage Data: Pages visited, time spent, and referring links collected via Google Analytics.
-
Device Information: Browser type, operating system, IP address, and device ID for security and optimization.
-
Cookies & Tracking: Small data files used to improve site performance, remember preferences, and deliver relevant advertising.
We do not collect health-related or sensitive data.
2. How We Use Your Information
We use information to:
-
Schedule and manage appointments through Vagaro.
-
Process payments and send confirmations or receipts.
-
Communicate reminders and promotions via Vagaro SMS or email marketing.
-
Personalize services based on client history and preferences.
-
Analyze website traffic through Google Analytics.
-
Run Google retargeting ads based on your interactions with our site.
-
Maintain security and prevent fraudulent activity.
We do not sell or share customer information with third parties for profit.
3. How We Share Information
We only share information in limited cases:
-
Service Providers: Trusted vendors such as Vagaro and Google that assist with booking, analytics, and marketing.
-
Legal Obligations: When required to comply with lawful requests or court orders.
-
Business Transfers: If ownership changes through merger or acquisition, your information may transfer under similar protections.
-
With Your Consent: When you explicitly authorize sharing (e.g., referral or loyalty programs).
We do not disclose client data to external brands or partners for independent marketing.
4. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under state law:
-
Right to Know: What categories of personal information we collect and why.
-
Right to Access: Request a copy of your data.
-
Right to Delete: Ask us to delete your data (subject to legal exceptions).
-
Right to Correct: Request correction of inaccurate data.
-
Right to Opt Out: Opt out of the sale or sharing of personal information (we currently do neither).
-
Right to Non-Discrimination: You will not receive different service for exercising your rights.
To submit a request, contact info@avedabelleisle.com or call 949-450-0300.
We will verify your identity and respond within the required timeframe.
5. Notice at Collection
We collect personal information directly from you (via booking and communication) and automatically through analytics.
We use it for the purposes outlined above and do not collect additional categories without notice.
6. Data Retention & Deletion
Client data is stored indefinitely within Vagaro to support service history and re-booking until you request deletion.
Upon verified request, we permanently erase your data from Vagaro and our internal records, unless law requires retention (e.g., transaction records).
7. Data Security
We use industry-standard encryption and security protocols to protect personal information.
While no online system is 100 percent secure, we continuously monitor and safeguard our systems against unauthorized access.
Breach Notification
If a data breach involving personal information occurs, we will notify affected individuals and regulators as required by California law (Cal. Civ. Code §1798.82).
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Improve site functionality and remember preferences.
-
Measure traffic and performance with Google Analytics.
-
Deliver Google retargeting ads based on prior visits.
You can disable cookies in your browser settings. Doing so may limit certain features.
We currently do not respond to “Do Not Track” signals.
A separate Cookie & Tracking Policy may be introduced as our digital tools expand.